We strive to provide world class products and service. Please reach out for any support via our contact form.
Shipping
We can ship to virtually any address in the world.
Domestic Shipping
All orders received before 11am are typically processed in house and shipped same day. Orders received after 11am will likely be processed the next day.
Domestic Standard
Estimated 2-8 business days delivery
Covers all of Australia
Parcels up to 5kg eligible
Domestic Express
Estimated 1-3 business days
Over 80% coverage of Australian addresses
Parcels up to 5kg
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be a usable condition ie, unworn or unused, with tags, and in its original packaging. You’ll also need the order number.
To initiate a return, please reach out via our contact form. If your return is accepted, we’ll advise on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Hotside
ABN 14218915602
Last update: 22 January 2024